AI Processing: Cloud AI, Local AI or Off

Choose how Hedy generates summaries, notes, chat, and suggestions in Settings → Speech & AI → AI Processing:

Cloud AI processes relevant session information in memory through Hedy’s AI partners. It is never stored or used for training by those partners, and requests are routed through your selected Hedy data region.
Local AI runs AI analysis entirely on your device, even offline, after you download a model. When selected, the model list, fit labels, download controls, and Test on this device appear below the dropdown. On Android, choosing it first shows an experimental-feature confirmation. See Local AI Processing for requirements and setup.
Apple Private Cloud Compute sends the AI step to Apple’s servers instead of Hedy’s, on supported iPhones and iPads running iOS 27 with Apple Intelligence. See Apple Private Cloud Compute below.
Off keeps transcription on while pausing AI analysis.

Local AI is offered on supported devices, or if it is already selected. On unsupported devices, Hedy shows a notice that local AI is not available yet. The web app offers Cloud AI and Off.

Existing users keep their previous choice: local AI stays local, cloud AI stays cloud, and disabled AI analysis becomes Off. Speech recognition is configured separately above this dropdown.

Apple Private Cloud Compute

On an iPhone or iPad running iOS 27 with Apple Intelligence switched on, you can choose Apple Private Cloud Compute instead of Hedy’s cloud. Your session text is then processed by Apple’s own large model on Apple silicon servers, rather than by Hedy’s AI partners. It is available in Hedy 3.11 and later.

Apple states that data sent there is not stored and is not accessible to Apple, that it is used only to fulfill your request, and that independent researchers can verify this. Apple explains it in Apple Intelligence and privacy and in more technical detail in Private Cloud Compute.

Four things to know before you choose it:

Where it appears. Only on eligible iPhone and iPad models on iOS 27 or later, with Apple Intelligence switched on in iOS Settings. Hedy hides the option everywhere else, including Mac, Windows, Android, and the web app.
Your Hedy data region does not apply. Apple decides where the request is handled, so processing can happen outside the region you chose for Hedy. Hedy tells you this the first time you choose the option and asks you to confirm.
No automatic fallback. If Apple Private Cloud Compute is unavailable, has reached its usage limit, or declines a request, Hedy tells you and stays on your setting. Choose Cloud AI or Local AI if you need the result right away.
Apple Intelligence has to stay on. If it is switched off in iOS Settings, Hedy shows you where to turn it back on instead of quietly using a different provider.

Speech recognition is separate. Apple Private Cloud Compute handles the AI step only, so whichever speech provider you picked keeps running as before.

Features That Are Disabled

With AI Processing set to Off, these features will not be available:

Automatic Suggestions - Live in-call coaching tips and real-time AI responses (also called live suggestions or live coaching)
Chat with Hedy - Asking questions about your meetings, including Quick Prompts
Meeting summaries - AI-generated recaps of your conversations
Highlights - Key moments and important points
Meeting notes - Structured notes from discussions

Features That Still Work

These features continue to work normally:

Live transcription - Uses your separately configured speech recognition provider
Session recording - Audio recording and storage
Session management - Creating, organizing, and storing sessions
Topics - Grouping sessions by topic
Local data storage - Your existing storage and Cloud Sync settings still apply

How to Choose Off

Open Settings → Speech & AI.
Open the AI Processing dropdown and choose Off.

When to Use This

Choose Off if you only need transcription, or if sensitive conversations or your organization’s policies require you to pause AI analysis. To keep AI features on your own device, choose Local AI and download a model instead.

This setting does not turn off cloud speech recognition or Cloud Sync. Check those separately if you need a conversation to stay on your device.

Note: You can choose Cloud AI or Local AI again at any time. Your existing transcripts remain available for AI analysis.

Hedy is only transcribing

If Hedy transcribes but does not generate live suggestions, chat replies, highlights, notes, or summaries:

Open Settings → Speech & AI → AI Processing and check that it is not set to Off.
If it is set to Local AI, make sure a model is downloaded in the list below the dropdown. Download one or choose Cloud AI to use cloud analysis.
Return to your session and send a chat message or quick prompt to check that Hedy responds.

See Local AI Processing for model setup and troubleshooting.